Manuel Stationery
Website: www.officesupplies.com.ph
Manuel Stationery ("Manuel Stationery," "we," "us," or "our") respects your privacy and is committed to handling personal data responsibly. This Website Privacy Notice explains how we collect, use, disclose, retain, and protect personal data when you visit our website, request a quotation, contact us, or otherwise interact with us through the website.
This notice is issued in accordance with Republic Act No. 10173, or the Data Privacy Act of 2012, its Implementing Rules and Regulations, and relevant issuances of the National Privacy Commission.
Manuel Stationery is the personal information controller for personal data collected through this website.
Business address: 621 Norberto Ty Street, Binondo, Manila, Metro Manila 1006
Privacy contact: info.manuelstationery@gmail.com
Telephone: (02) 8241-0777
Depending on how you use the website, we may collect:
· Contact and identity information, such as your name, company or organization, job title, email address, telephone or mobile number, and delivery or business address.
· Quotation and transaction information, such as the products, quantities, brands, specifications, delivery requirements, messages, attachments, and other details included in your inquiry.
· Communication records, including correspondence and follow-ups relating to quotations, orders, customer service, complaints, or account concerns.
· Technical information that may be automatically generated when you visit the website, such as Internet Protocol (IP) address, browser and device type, operating system, access date and time, referring page, pages viewed, and similar website usage data.
Please avoid sending sensitive personal information or information that is unnecessary for your quotation or inquiry.
We collect personal data directly from you when you submit a quotation request, contact us by email or telephone, provide documents or attachments, or otherwise communicate with us. Limited technical information may also be collected automatically by our website, hosting provider, security tools, or similar service providers.
We process personal data only when there is a lawful basis and for legitimate business purposes, including:
· Receiving, evaluating, clarifying, and responding to quotation requests and product inquiries.
· Taking steps at your request before entering into a contract and fulfilling orders or other contractual obligations.
· Communicating about product availability, pricing, delivery, invoicing, payment, returns, warranty, complaints, and customer service.
· Maintaining business, accounting, tax, audit, legal, and transaction records and complying with lawful government requirements.
· Protecting the website, our systems, customers, employees, and business from misuse, fraud, security threats, and unlawful activity.
· Improving our website, products, services, and customer experience through proportionate analysis of website usage and inquiries.
Our lawful bases may include your consent, processing necessary to take steps at your request before entering into or performing a contract, compliance with legal obligations, and our legitimate interests, provided these interests do not override your fundamental rights and freedoms.
We will seek separate, optional consent before using your contact information for promotional email or marketing when consent is required. Refusing marketing consent will not prevent us from responding to a quotation request.
We do not sell or rent personal data. We may disclose only the data reasonably necessary to:
· Our authorized officers, employees, and representatives who need it to respond to inquiries or carry out transactions.
· Service providers supporting website hosting, online forms, email, information technology, security, data storage, document management, delivery, logistics, payment, accounting, or professional advice, subject to appropriate confidentiality and data protection obligations.
· Manufacturers, distributors, or suppliers when needed to confirm product specifications, availability, warranty, or pricing, while limiting the personal data shared.
· Government agencies, regulators, courts, law-enforcement authorities, auditors, or other parties when required or permitted by law or necessary to establish, exercise, or defend legal claims.
· A successor or prospective successor in connection with a legitimate merger, reorganization, financing, sale, or transfer of all or part of the business, subject to appropriate safeguards.
Some website, cloud, email, or technology service providers may store or process data outside the Philippines. Where this occurs, we take reasonable steps to require appropriate contractual, organizational, and security safeguards consistent with applicable data protection requirements.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, or to comply with legal, accounting, tax, audit, warranty, and dispute-resolution requirements.
As a general rule, quotation inquiries that do not result in a transaction may be retained for up to two (2) years after our last communication. Records connected with a customer account, order, delivery, invoice, payment, warranty, complaint, or legal matter may be retained for the applicable statutory period or for as long as needed to establish, exercise, or defend legal claims. After the applicable period, records are securely deleted, destroyed, or anonymized, unless continued retention is required or permitted by law.
We use reasonable and appropriate organizational, physical, and technical safeguards designed to protect personal data against accidental or unlawful destruction, alteration, loss, unauthorized disclosure, unauthorized access, and other unlawful processing. However, no website, email transmission, or storage system can be guaranteed to be completely secure.
The website and its service providers may use cookies, logs, or similar technologies that are necessary for website functionality, security, performance, or basic usage measurement. You may control cookies through your browser settings. Disabling necessary or functional cookies may affect how parts of the website operate. If we introduce non-essential analytics, advertising, or similar cookies that require consent, we will provide an appropriate notice and choice mechanism.
Subject to the Data Privacy Act and its applicable exceptions, you may have the right to be informed, object to certain processing, access your personal data, correct inaccurate or incomplete data, request erasure or blocking, obtain data portability where applicable, file a complaint with the National Privacy Commission, and claim damages when legally warranted.
To exercise a right or raise a privacy concern, contact us using the details in Section 1. We may request reasonable information to verify your identity and authority before acting on a request. You may also contact the National Privacy Commission through its official website at privacy.gov.ph.
The website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own notices, and we are not responsible for their content or privacy practices.
We may update this notice to reflect changes in our practices, technology, services, or legal obligations. The revised notice will be posted on this website with a new effective date. Material changes affecting how we process previously collected personal data will be communicated when required by law.
For privacy questions, requests, or complaints, contact:
Privacy Contact
Manuel Stationery
621 Norberto Ty Street, Binondo, Manila, Metro Manila 1006
Email: info.manuelstationery@gmail.com
Telephone: (02) 8241-0777
